Disneyland Guests Services
Parking
Main Resort Parking
Please follow all Theme Park signs to the most convenient parking area..
$9.00 for automobiles
$10.00 for oversized vehicles, motor homes, trackers without trailers
$15.00 for buses and tractors with trailers
Oversized vehicles
Include: "dually trucks" - motor homes - passenger vehicles with trailers - tractor-trailers
When visiting Disney's California Adventure™ Park or Disneyland® Park, these vehicles are asked to use the main entrance of the Mickey & Friends parking structure, located off southbound Disneyland Drive and Ball Road. Be aware that the height limit of the Mickey & Friends parking structure is 13'10".
Downtown Disney District Parking
Self-parking: Your first three hours of parking are FREE. An additional two hours can be validated at AMC® Theatres and at table-service dining restaurants. After that, the cost is $6 for each additional hour, charged in 20-minute increments. The maximum fee is $30.00, plus an additional $6.00 if the Valet is used.
Valet Parking: Available from 5:00pm-2:00am for $6.
Parking for Guests with Disabilities:
AT&T Prepaid Phone Cards
Vending machines offering $10 and $20 AT&T Prepaid Phone Cards are available in the locker area on Main Street, U.S.A., the Starcade in Tomorrowland (Disneyland Park) and the Disneyland Hotel.
Baby Care Centers
Disneyland Park- located next to First Aid on Main Street, U.S.A.
Disney's California Adventure Park- located next to the Mission Tortilla Factory in the Pacific Warf.
Baby Care Centers provide facilitates for preparing formulas, warming bottles, nursing and changing diapers. Numerous baby sundries are available for purchase. Diaper machines and changing tables are also located in most men's and women's restrooms. Diaper are also sold at stroller rental locations.
First Aid
Disneyland Park- located next to the Baby Care Center at the northeast end of Main Street, U.S.A.
Disney's California Adventure Park- Located next to the Mission Tortilla Factory in the Pacific Warf.
Disneyland Kennel Club
Current Charge: $10.00 per pet, per day. Indoor facilities for boarding your pet, available during Disneyland Park hours. No facilities for boarding overnight.
Lockers
Lockers are conveniently located:
* * Inside Disneyland Park on Main Street, U.S.A.
* * Inside the Entrance of Disney's California Adventure Park
Lockers are available in three sizes. Lockers are limited in number and are available on a first-come first served basis.
Lost Guests
Disneyland Park- Guests under the age of 10 are escorted to Lost Children, located next to First Aid on Main Street, U.S.A. Guests 10 years of age and over may leave a written message at City Hall in Town Square.
Disney's Californian Adventure Park- Guests under the age of 10 are escorted to the Baby Care Center located next to Mission Tortilla Factory. Guests 10 years of age and over may leave a written message at the Guest Relations lobby, east of the Main Entry Plaza
Package Check Service
Shop throughout the Theme Parks and check your purchases at the Newsstand, Premier Shop or Pioneer Mercantile (Disneyland Park) or Greetings from California (Disney's California Adventure Park) for pickup later in the day. Disneyland Resort Hotel Guests may request that purchases be delivered to Bell Services for next-day pick-up (available after 7am). Certain restrictions apply.
Picnic Area
Disney requests that no food or beverages be brought into the Theme Parks. A picnic area is located west of the Disneyland Park Main Entrance for your convenience.
Services for Guests with Disabilities
For complete information obtain a copy of the Guidebook for Guests with Disabilities available at the Information Centers throughout the Parks or visit www.disneyland.com. For more information please contact Guest Relations at (714)-781-7290.
Stroller Rentals
Stroller Rental Fee: $7.00
A limited number of stroller rentals are available on a first-come first-served basis. Rental vouchers may be pre-purchased at any Main Entrance Ticket Booth or at rental locations inside the Parks. Strollers cannot be accommodated on most attractions.
Touring and Travel Services Center
Located on Main Street, U.S.A. in Disneyland Park. Provides AAA services to members, including hotel reservations. They also provide towing and flat tire services to non-members during Park hours without assessing a fee
Wheelchair Rental Information
A limited number of wheelchairs and ECV's (Electric Convenience Vehicles) are available to rent:
Standard Wheelchairs -$7.00, plus a $20.00 refundable deposit.
ECV Rental - $30.00 plus a $20.00 refundable deposit. Credit card deposit and Driver License are required. Guests must be at least 18 years of age to rent or operate an ECV.
Designated Smoking Areas
For the comfort of all Disney's Guests, smoking is allowed in designated areas only. Please refer to Park signage for designated smoking locations or ask a Cast Member for assistance.
Money Matters
Check Cashing
Personal checks may be written for the amount of purchase. With proper identification, checks may be cashed for a limited amount at the Bank of Main Street.
Credit Cards
Visa is a proud sponsor the Disneyland Resort, Traveler's Checks, cash, The Disney Credit Card, American Express, Master Card, Discover and JCB are also accepted at Main Entrance Ticket Booths and in many stores and restaurants.
Disney Dollars
Disney Dollars may be used throughout the Resort on a one-for-one exchange rate with U.S. currency and are sold at all Main Entrance Ticket Booths, some Park merchandise locations and at all Disneyland Resort Hotel Front Desks.
Foreign Currency
Foreign Currency may be presented for most purchases at the current exchange rate. It may also be exchanged for U.S. currency or Disney Dollars at City Hall and the Bank of Main Street (Disneyland Park) or the Guest Relations Lobby (Disney's California Adventure Park).
Safety Considerations
Disney works diligently to offer a comfortable, safe and enjoyable experience for all their Guests. Please assist them by showing common courtesy to fellow Park Guests. Please be respectful of others. Do not use profanity or engage in unsafe, illegal or offensive behavior. Proper attire- including shoes and shirts - must be worn at all times in Disneyland Park and Disney's California Adventure Park. Please abide by all safety warnings and notices:
-For your safety while on attractions, please keep your hands, arms, legs and feet inside the vehicle at all times. Supervise children at all times
-At parade time, please honor designated viewing areas and crosswalks.
-For the comfort of those around you Disney request that there be no flash photography, eating or drinking in any attractions.
For your childs safety the following Height requirements apply:
Disneyland Park
35-inch (89cm) minimum height:
-Gadget's Go Coaster
-Matterhorn Bobsleds
40-inch (102cm) minimum height:
-Big Thunder Mountain Railroad
-Space Mountain
-Star Tours
40-inch (102cm) minimum height and children under age 8 must be accompanied by a responsible person
-Splash Mountain
46-inch (117cm) minimum height:
-Indiana Jones Adventure
52-inch (132cm) minimum height:
-Goofy's Bounce House
Disney's California Adventure Park:
40-inch (102cm) minimum height:
-Jumpin' Jellyfish
-Soarin' Over California
42-inch (102cm) minimum height:
-Grizzly River Run
-Mulholland Madness
48-inch (117cm) minimum height:
-California Screamin'
-Orange Stinger
52-inch (132cm) minimum height:
-Maliboomer
Truck and Roll's Drive 'Em Buggies
-Driver minimum height: 48"/122cm
-Passenger minimum height: 42"/107cm
