Guests with Hearing Disabilities
New hand-held, wireless electronic devices provide closed-captioning (for the hearing-impaired) at more than 20 Walt Disney World® Theme Parks attractions, and narration in five foreign languages for more than 13 attractions. Translations are offered in French, German, Japanese, Portugese, and Spanish. The devices are available free of charge at theme park Guest Relations.
ASSISTIVE LISTENING DEVICES:
Assistive Listening Systems utilize a wireless device that receives an infra-red signal (an invisible beam of light) that is transmitted from overhead transmitters at certain locations in order to amplify sound. These are recommended for Guests with mild to moderate hearing loss.
Receivers are available at:
City Hall in the Magic Kingdom® Park
Guest Relations Lobby in Epcot®
Guest Relations lobby in Disney-MGM Studios
Guest Relations lobby in Animal Kingdom® Theme Park
NOTE: A refundable deposit is required (must return item on the same day for refund).
WRITTEN AIDS:
Guest Assistance Packets containing dialogue, narrations, flashlights, and pen and paper are available at or near the performance areas or entrances for most shows and attractions. Guests should contact a host/hostess at the attractions.
SIGN LANGUAGE:
If requested, the WALT DISNEY WORLD® Resort provides Sign Language interpretation for our Guests at live Theme Park shows with a minimum of seven days notice. Currently, interpreted performances will be available on a rotating basis as follows:
Disney-MGM Studios - Sundays, Wednesdays
MAGIC KINGDOM® Park - Mondays, Thursdays
Epcot® - Tuesdays, Fridays
Disney's Animal Kingdom® Theme Park - Saturdays
Guests can request this service by calling WALT DISNEY WORLD® Resort Information at 824-4321 (voice) or 827-5141 (TTY). Guests who request this service will be contacted prior to their visit with an appropriate show schedule. Additionally, Sign Language interpretation will be provided, if requested, for special shows or programs where communication is integral to the experience. Arrangements can be made for a specific performance with a minimum of two weeks notice. There is no cost to our Guests for this service.
TELEPHONES:
Pay phones equipped with amplified handsets are available throughout Walt Disney World® Theme Parks. Pay phones equipped with Text Typewriters (TTYs) are also available at selected locations. Locations are listed in the guidemaps. TTYs are also available at the Guest Relations, Guest Services, or Front Desk areas throughout Walt Disney World® Resorts.
