GUIDE FOR GUESTS WITH DISABILITIES
Guidebook:
There is a guidebook available at all guest service locations that give a complete list of all services available for guests with disabilities.
RESORTS/SPECIAL RESERVATIONS
Please call (407) 939-7807
Services:
The following is a somewhat complete list of all services available at all Disney resorts for guests with disabilities:
Accessible parking
accessible vanities
Bed and bathroom rails
Braille on signs and elevators
Buses with wheelchair lifts
Closed-captioned televisions
Double peep holes in doors
Hand-held shower heads
Knock and phone alerts
Lower beds
Lower-level kitchen appliances & cupboards
Roll-in showers
Refrigerators
Rubber bed pads
Portable commodes
Shower benches
Strobe-light smoke detectors
TTY's
Wheelchairs
Wider bath doors
NOTE: All locations at Walt Disney World (theme parks and resorts) have available parking for guests with disabilities. You must have a valid parking permit displayed in order to park in these areas.
RESTROOMS:
Most restrooms at Walt Disney World® Resort have wheelchair access. Additionally, several restrooms throughout Walt Disney World® Resort have companion assisted restrooms. These can be found at all first aid stations as well as:
Magic Kingdom® Park:
The lower level of Cinderella's Royal Table, Splash Mountain, and the Transportation and Ticket Center East Block
Epcot®:
Near Canada, Morocco and Future World East Block opposite Test Track
Disney-MGM Studios:
Opposite "The Twilight Zone Tower of Terror "
Animal Kingdom® Theme Park:
Safari Village opposite Flame Tree Barbecue and Harambe Village in the Mombasa Marketplace
FIRST AID:
First Aid stations are located in the following locations:
Magic Kingdom® Park
Adjacent to the Crystal Palace off Main St. USA
Epcot®:
Odyssey Center in Future World
Disney-MGM Studios:
Adjacent to the Guest Relations Building just past the Main Entrance
Animal Kingdom® Theme Park:
Behind Creature Comforts in Safari Village
NOTE: These locations provide a place to store medications or receive assistance.
SERVICE ANIMALS
Service animals are welcome in most locations throughout the WALT DISNEY WORLD® Resort. All service animals must remain on a leash or in a harness at all times. Guests should follow the same attraction entrance procedures as described for Guests using wheelchairs.
NOTE: Due to the nature of some attractions, service animals may not be permitted to ride. In those instances, a member of the Guest's party must remain with the animal.
Designated "Break" Areas for Service Animals:
Each Theme Park allows Guests to use backstage locations for service animal relief areas. Please consult the Guidebook for Guests with Disabilities for specific information.
