Guests with Mobility Disabilities
TRANSPORTATION:
Many of the transportation systems at Disney World are accessible to Guests with disabilities. Every bus route is serviced by buses that are equipped to allow access to a guest traveling in a wheelchair. It should be noted, however, that not all buses have this ability. At times, you may wait for 2 or 3 buses before one comes that has handicapped accesibility. Wheelchairs must fit in the wheelchair lift (some of the ECV's are too wide to fit).
Watercraft:
Access varies depending on the type of watercraft and the existing water levels and conditions. Please contact a host or hostess at the watercraft dock for information and assistance.
Monorail:
Guests may access the Monorail system by proceeding up the entrance ramps, or using the elevators provided at Epcot , Disney's Grand Floridian Resort & Spa, Disney's Polynesian Resort, and Disney's Contemporary Resort.
WHEELCHAIRS:
Guests may bring their own wheelchairs or rent one at any of the four Parks. Wheelchair rentals are available on a first-come basis. Rental wheelchairs may not be transferred from Park to Park. A limited number of Electric Convenience Vehicles (ECV's) are also available on a first-come basis. Guests must be 18 years of age or older to rent ECV's, and quantities are limited. NO RESERVATIONS ACCEPTED. Guests should plan to arrive early. ECVs are available only on a same-day basis and may only be used in the Park where they are rented. ECVs will be held if Guests wish to leave and return to the same Park.
NOTE: Guests planning to visit more than one Park on the same day should retain their wheelchair deposit ticket from the first Park they visit. This will enable them to obtain a replacement wheelchair on the same day, if available, at the next Park with no additional charge.
NOTE: Wheelchairs or ECVs may not be available at the second Park. WALT DISNEY WORLD® Resort hotels also offer wheelchair rentals to their Guests. Quantities may be limited. Please contact the Front Desk for assistance.
Theme Park Prices
Wheelchairs: $10 per day rental (There is a $100 deposit charged to your credit card per unit rented.); $8 per day Length of Stay rental
ECV Rental: $45 per day, with a $20 refundable deposit ($100 at Downtown Disney)
You must be 18 years old or older to rent ECVs.
Magic Kingdom® Park Rental Locations:
West Guide Stand at Ticket and Transportation Center (limited)
Stroller and Wheelchair shop inside MAGIC KINGDOM® Park entrance (ECVs available)
Space Port in Tomorrowland (replacement location)
Tinkerbell's Treasures in Fantasyland (replacement location)
Briar Patch in Frontierland (replacement location)
Epcot® Rental Locations:
Gift Stop just outside the Epcot® Main Entrance (limited)
Stroller and Wheelchair location inside Main Entrance (ECVs available)
Glas und Porzellan in Germany (replacement location)
International Gateway
Disney-MGM Studios Rental Locations:
Oscar s Super Service inside Main Entrance (ECVs available)
Endor's Vendors at Star Tours (replacement location)
Disney's Animal Kingdom® Theme Park Rental Locations
Garden Gate Gifts inside Main Entrance (ECVs available)
Creature Comforts (replacement location)
Water Parks:
Blizzard Beach Water Park Guest Services
Typhoon Lagoon Water Park
NOTE: Guests visiting more than one Park during the day or leaving and returning to the Park may have their deposit ticket validated and obtain a replacement wheelchair at no charge.
DOWNTOWN DISNEY® Area
Downtown Disney® Marketplace and Downtown Disney® Pleasure Island Rental Locations:
Guest Services (Downtown Disney® Marketplace)
Island Depot (Downtown Disney® Pleasure Island)
Disney's Wide World of Sports™ Complex rental location:
Location: D Sports Merchandise
Price: $5.00 per day + $1.00 deposit
No electric convenience vehicles available
Wheelchairs: $10 per day rental (There is a $100 deposit charged to your credit card per unit rented.); $8 per day Length of Stay rental
ECV Rental: $45 per day, with a $20 refundable deposit ($100 at Downtown Disney)
You must be 18 years old or older to rent ECVs.
The Length of Stay rental ticket for wheelchairs allows you to make a one-time payment for as many days of rental that you will need. Upon visiting a theme park, show your receipt at the stroller/wheelchair rental location and you will be directed through the queue with little or no wait.
Resorts:
Wheelchairs are available in limited numbers for WALT DISNEY WORLD® Resort Guests at each Resort. Contact Guest Services for assistance.
Outside Rentals:
CARE Medical Equipment - 1-800-741-2282
LifeAir - (407) 298-9496
Walker Medical - 1-800-334-9501
ACCESS:
Methods of accessibility vary from attraction to attraction within the Parks. The Guidebook for Guests with Disabilities and Park guidemaps use symbols to indicate boarding procedures for each attraction. In addition, Guests should contact a host or hostess at each attraction before entering. Some attractions have auxiliary entrances for Guests with disabilities. These are intended to offer Guests in wheelchairs or with service animals a more convenient entrance to the attraction. Auxiliary entrances are not intended to bypass waiting lines. Guests with disabilities and up to five members of their party may enter through these entrances. The rest of the party should use the standard entrance. Certain attractions require Guests to transfer from their wheelchairs to a ride system either by themselves or with the assistance of a member of their party. WALT DISNEY WORLD® Resort hosts or hostesses are not permitted to physically transfer Guests from their wheelchairs.
SHOW AREAS:
At all theme parks, special areas are designated for guests in wheelchairs and their parties to view parades, fireworks, etc. These areas can fill up quickly, and if there are more than 6 people in your party you may have to split up. For specific locations of special viewing areas, consult the Guidebook for Guests with Disabilities (available at all Guest Service locations), or speak to any cast member inside the parks.
NOTE: Whenever possible, it is preferred that guests use regular entrances and queues. In some cases, this is not possible, and each attraction may have different boarding procedures. The Guidebook for Guests with Disabilities (available at all Guest Service locations), has details for boarding procedures for all attractions.
